Analysis of Leapfrog Laptop
- Customer (Who specifically is helped?)
- Parent of a toddler or preschooler, typically aged two to five, who is looking for an introductory, educational tech toy for their child.
- Pain (What is the frustration for the customer?)
- Parents find their young children ignore their own toys, wanting instead to imitate their parents by using real laptops. This creates a frustration, as adult devices are too fragile, expensive, and unsafe for unsupervised exploration. Also, they want their children to become familiar with technology and learn basic literacy.
- Solution (How does the product remove the frustration?)
- A durable, kid-safe, plastic laptop mimic that operates as a self-contained electronic toy with pre-programmed games focused on letters, numbers, and music.
- Offer (Pricing, warranties, terms)
- Affordable one-time purchase of about $25.
- Channel (How do customers discover and purchase the offer?)
- Toy aisles of mass-market retailers like Walmart, as well as on major e-commerce platforms like Amazon.
Exercises for the reader
- Can you think of a totally different way to efficiently help this market?
- Can you think of a different market where an analogous strategy would work?
- What is the underlying need that the customer has beyond the immediate problem?
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